Cancellation Policy

A non-refundable guarantee deposit is charged upon reservation.  In case of cancellation or change of dates of your booking, Casa el Morro have the right to charge a penalty fee as follows:

  • More than 1 month before arrival:  no penalty fee (hotel has the right to keep paid deposit of 30%)
  • More than 14 days before arrival: 30% of total
  • From 13 days to 7 days before arrival: 15% of total + paid deposit (30%)
  • 6 days before arrival: 40% of total + 1 night
  • No show (3 days or less before arrival) or early departure: 100% of total

We don´t accept bookings of three nights in high seasons (please contact us before booking)